At New Punjab Carpentry, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you engage with our website, services, or communication channels. By using our services, you agree to the practices described in this policy.

We ensure that all personal data provided to us is handled responsibly and transparently. Our goal is to give you complete confidence that your information will never be misused or shared beyond the scope of the services you have requested. This policy applies to all visitors, clients, and partners who interact with New Punjab Carpentry.

Information collected may include your name, email address, phone number, company details, project requirements, or any additional information you provide during consultations, form submissions, or service requests. We may also collect non-personal data such as browser type, device details, and website usage patterns to improve our user experience.

We do not sell, rent, or trade your personal information to third parties. Data shared with us is used solely to deliver services, process inquiries, and improve communication with our clients. Any third-party involvement, such as payment providers or logistics partners, will be limited to the extent necessary for fulfilling our contractual obligations.

We maintain strict technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to use industry-standard protection methods, no system is completely secure. We encourage you to take personal precautions when sharing sensitive data online.

Determination of Personal Information of Users

  • Personal information is collected when users voluntarily provide details through contact forms, inquiries, project requests, or communication with our team.
  • Automatically collected data may include IP addresses, browser type, and pages visited for analytical purposes.
  • Only information necessary for service delivery, communication, and business purposes is retained in our records.

Reasons for Collecting and Processing User Personal Information

  1. To respond to inquiries, requests for quotations, and client communications efficiently and accurately.
  2. To deliver tailored carpentry and interior solutions based on client requirements.
  3. To improve customer experience by analyzing trends, preferences, and service performance.
  4. To comply with applicable UAE laws, regulations, and industry standards.
  5. To send important updates, project progress notifications, or marketing communications (with your consent).

We only retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

Users may request access to, correction of, or deletion of their personal data at any time by contacting us directly. We respect your rights under applicable privacy regulations and will take immediate steps to comply with legitimate requests.

Our website may contain links to external websites or services operated by third parties. Please note that we are not responsible for the privacy practices or content of external platforms. We encourage users to review the policies of any linked websites before providing personal information.

We reserve the right to update or revise this Privacy Policy to reflect changes in our practices, services, or legal obligations. Any modifications will be posted on this page, and continued use of our services will indicate acceptance of these changes.

If you have any concerns or questions about how your information is handled, you may reach us through our official channels:

📧 Email: info@punjabcarpentry.com
📞 Hotline: +971 52 636 8335
📍 Address: Al Muqta 1, Umm Al Quwain, UAE